Finding a work-from-home job can be challenging, especially if you have a misdemeanor or felony on your record. While many employers conduct background checks, not every company automatically disqualifies applicants with a criminal history.
The companies below have been reported by applicants to be more open to hiring individuals with a misdemeanor or felony depending on the position, the nature of the offense, how much time has passed, state laws, and the company’s current hiring policies.
If you’re looking for a fresh start, these companies may be worth exploring.
Important: Hiring policies can change at any time. Always review the job description carefully and be honest throughout the hiring process.
1. Asurion
Asurion is a technology support company that hires remote employees for customer support and technical support positions.
Depending on the role, applicants have reported that the company may consider candidates with criminal backgrounds on a case-by-case basis.
Career Page: https://careers.asurion.com/
2. Alorica
Alorica is one of the largest customer experience companies and frequently hires remote customer service representatives.
Many applicants have shared that Alorica considers each applicant individually rather than using a one-size-fits-all hiring policy.
Career Page: https://www.alorica.com/careers
3. Continuum
Continuum has offered work-from-home customer support opportunities for years.
Applicants have reported positive experiences regarding the company’s willingness to review criminal histories individually depending on the position.
Career Page: https://www.continuumgbl.com/careers/
4. Teleperformance
Teleperformance hires thousands of remote customer service representatives throughout the United States.
Background check requirements vary depending on the client account you’re assigned to, so eligibility may differ between positions.
Career Page: https://www.teleperformance.com/en-us/careers/
5. Conduent
Conduent regularly hires remote customer service representatives, data entry professionals, and administrative support staff.
Several applicants have reported receiving employment opportunities despite having previous criminal records.
Career Page: https://careers.conduent.com/us/en/
6. Allstate
Allstate occasionally hires remote employees in customer service, claims support, and insurance-related positions.
Some applicants have reported being considered after background reviews, particularly when the offense was older and unrelated to the position.
Career Page: https://www.allstate.jobs/job-search-results/
7. Concentrix
Concentrix hires remote customer service, sales, and technical support representatives throughout the United States.
Hiring decisions may vary depending on the client account and position.
Career Page: https://jobs.concentrix.com/
8. Afni
Afni hires remote customer service representatives for a variety of client accounts.
Applicants have shared that the company reviews criminal backgrounds individually depending on the circumstances.
Career Page: https://afnicareers.com/
9. Maximus
Maximus hires remote workers for customer service, healthcare support, government contracts, and administrative positions.
Because Maximus works with government agencies, some positions may have stricter background requirements than others.
Career Page: https://maximus.com/careers/csr-jobs
10. Vaco Staffing
Vaco Staffing recruits for remote administrative, customer service, healthcare, and professional positions.
Hiring requirements vary by employer since Alluvion partners with multiple companies.
Career Page: https://www.vaco.com/about/locations/jacksonville/#
Tips for Getting Hired with a Misdemeanor or Felony
Having a criminal record doesn’t necessarily mean you can’t find a legitimate work-from-home job. Here are a few tips that may improve your chances:
✔ Be Honest
If an employer asks about your criminal history, answer truthfully. Failing to disclose information can sometimes create bigger issues than the offense itself.
✔ Apply Anyway
Many employers evaluate applicants individually rather than automatically rejecting everyone with a criminal record.
✔ Highlight Your Skills
Focus on your work history, customer service experience, certifications, technical skills, and accomplishments.
✔ Tailor Your Resume
Customize your resume for each position to demonstrate why you’re a strong fit for the role.
✔ Don’t Get Discouraged
Finding the right opportunity may take time. Keep applying and remember that one rejection doesn’t define your future.
Final Thoughts
A misdemeanor or felony doesn’t always prevent you from building a successful remote career.
The companies listed above have been reported by applicants to consider candidates with criminal backgrounds in certain situations, although every hiring decision is unique.
Hiring policies may change, and eligibility depends on factors including:
- The position you’re applying for
- State and local laws
- The nature of the offense
- How much time has passed
- Company hiring policies
- Client requirements (for outsourced positions)
The best approach is to apply, present yourself professionally, and let the employer determine your eligibility.
Have you worked for any of these companies?
If you’ve been hired by one of these employers or know of another misdemeanor or felony-friendly work-from-home company, share your experience in the comments. Your insight could help someone else find a fresh start.
